In the past, manufacturers’ targeted contractors and consultants as their marketing base.  They would produce the material and then relate the benefits to contractors and consultants to use in selling to the clients. 

In today’s society, manufacturers are going straight to the clients to build relationships.  There are pros and cons to this newly developed relationship. 

Pros

  • Reduction in price if material is bought in bulk
    • Manufacturers will offer special promotions on products if you sign agreements to use a certain product on all of your roof systems.
  • National coverage for clients
  • Knowledge on product
  • Easy, one product, one company, one contact

Cons

  • Eggs in one basket 
    • What if you installed 20 new roof systems with the same material?  Each one costing $500,000 each over a few years and they all failed within five years? You would loose an estimated $10,000,000.00. 
    • You’re taking a huge risk and putting your investments in jeopardy. 
  • Misleading warranties
    • Manufacturers use wonderfully worded warranties to pursued you into thinking you are getting the best protection in the roofing industry.  Reality is the warranties are set in place to protect the manufacturers not you. 
  • Protect their bottom line
    • Manufacturers have magnificent marketing techniques to convince you their material is unbreakable.  Their job is to sell you a product and increase their bottom line.
    • Manufacturers use you as a Guinea Pig.  Testing out new products on you for a reduced rate.    You take on the risk and manufacturers protect their bottom line.
  • No advice on other alternatives 
    • Manufacturers aggressively promote the material they produce regardless of the environmental or operational needs of your facility.  
    • Manufacturers are very biased to their material.
  • Extended relationships could be costly

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